Successful recovery depends on timing and documentation. Every bit as important as achieving successful recovery is managing the inventory within the guidelines established by Federal, State and Local laws. We cannot make a profit without achieving our goals and we will not stay in business without complying with the regulations. To this end, we maintain supervision and review of our staff, we maintain memberships with State and National organizations. In addition, we attend conferences run by Healthcare organizations, credit organizations and collection industry professionals. Finally, we ensure that our staff understands our expectations and requirements through training programs both in-house and from outside organizations.